Buyer Support
Our buyers get a Land Specialist, not a help desk.
If you're a Landopia buyer with a question about a payment, your account, the policy on your contract, or the parcel itself, you're in the right place. Call or text the line below, or send a note here, and a Land Specialist will get back to you the next business day at the latest.
Central Oregon · Ponderosa CountryWhat We Can Help With
Whatever buyer-side question you've got.
Most of the time, we hear from buyers about one of a handful of things:
- A payment that didn't go through, or a card on file that needs updating.
- A question about an upcoming payment date, the grace period, or the late-payment policy.
- A change in life circumstances and a question about the Peace‑of‑Mind Guarantee or the 365-Day Property Exchange.
- A question about the parcel itself, like coordinates, taxes, or HOA dues.
- Something you couldn't find on the Payment FAQ that needs a real answer.
If your question doesn't fit any of those, send it anyway. A Land Specialist will route it to whoever on the team is the right person to handle it.
How to Reach Us
Two ways in.
Path 1 · Call or Text
615-987-0908Call or text, we're good with either. A Land Specialist picks up when they can during business hours, and every missed call or text gets a reply the next business morning at the latest.
Call or Text a Land SpecialistPath 2 · Send a Note
Tell us what's going on, and a Land Specialist will get back to you the next business day at the latest.
A Land Specialist will reach out within one business day.
Owning the parcel is the start of the conversation, not the end of it.
— Erik Peterson, Founder